Fido Etuuse!

Get quick loans from 40,000 to 600,000 UGX Instantly into your Mobile Money wallet 🤩

Fido is on a mission to empower individuals and entrepreneurs to capture opportunities in Africa, where financial services are out of reach for the majority.
We are a Fintech company with offices in Ghana, Uganda, South Africa, and Israel.

We started on 2014 and now launching our activity in Uganda.

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Fido offers individuals and entrepreneurs an opportunity to receive digital credit through the Fido App.

Yes.

Fido is licensed as a Tier 4 Microfinance Institution (Micro Credit Company) and is regulated by the Uganda Microfinance Regulatory Authority (UMRA).

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• Fast - Get approved within minutes
• Convenient - Apply from the app anytime, anywhere
• Easy - No application fees, No collateral, No guarantors
• Transparent - Review the full cost before applying, with no hidden fees

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Yes, the Fido App is free to download and use. You must not pay money to any individual to register a Fido Account or use Fido services. Any charges linked with receiving a credit facility from Fido will be shown to you in the Fido App.

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• Register by downloading the Fido App from the Google Play Store and providing your phone number.
• An OTP will be sent to your phone number to verify that it indeed belongs to you. 
• Enter the 6 digits OTP sent to your phone. 
• Next, set your 4-digit PIN Code which will be required each time you need to log in to your Fido account. Choose a number you will always remember and ensure no one else has access to this Pin Code.

Read more here

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You only have to wait for about a minute after submission, to be notified in the App of the credit decision of your credit request. However, do note that Fido does not approve all credit requests.

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Fido currently supports loan disbursement to Airtel and MTN Mobile Money wallets.

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Fido is committed to treating the information of customers, employees, stakeholders, and relevant parties with maximum care and confidentiality. Our systems comply with internationally accepted information security standards. We ensure that we gather, store and handle data fairly, securely, and transparently by taking reasonable steps to protect your personal data against unauthorized disclosure.

Certifications

• Fido’s Information Security Management System is certified against ISO/IEC 27001:2013 standards;
• Fido is also registered with the Personal Data Protection Office under the Data Protection Act, 2019 (Act 9 of 2019)

Read more about our privacy policy here: Privacy Policy Statement

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Never pay money to anyone to get approved for Fido credit.

Any fee associated with your credit will be shown in the app for your review and deducted only after your credit is approved and sent.

Review and confirm from the Fido App the fees associated with your credit before submitting your request.

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Fido credit interest rates start from 0.466% per day for new clients. This decreases over time for returning customers to 0.386% as we get to know you more by maintaining a history of good credit repayment. The interest rate including all fees is shown in the Fido App for your review before you apply.

You can repay your credit by logging in to the Fido App and selecting the ‘Pay Back’ button. Make sure you have enough money in your account/wallet.

1. Select ‘Pay back’ from either the Home Page or credits Page of the Fido App
2. Choose how much you want to repay.
3. Confirm the mobile money wallet you want to make payment from, and the total amount you are paying. Here, you can change or add a new mobile money wallet from which to make the payment.
4. After confirmation, you will receive a payment authorization prompt on your mobile device to enter your wallet PIN. A confirmation screen will be shown in the app to confirm if the payment was successful. 

For more on credit repayment check out this article.

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Fido has an office located on the 7th Floor, Rumee Building, Plot 19 Lumumba Avenue, P.O. Box 114471, Kampala, Uganda.

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